BVI Pluto DID App
BVI Pluto DID App (App) is zealous in honoring the privacy and security of users of this App. The App is exclusively owned and operated by BridgeVoice Inc. which is a Company duly incorporated under the laws of The State of Delaware and having its registered office at 16192, Coastal Highway, Lewes, Delaware, 19958 and Operational office at 100 Quentin Roosevelt Blvd, Suite 503, Garden City, New York 11530, USA (hereinafter referred to as BridgeVoice). We have created this privacy statement to demonstrate our organization's commitment to privacy.
BVI Pluto DID App recognizes that retaining your trust is one of the most important things for our business and protecting your privacy is on our highest priority.
Who We Are?
BridgeVoice Inc. is successfully scaling the international markets and helping telcos, carriers, MNOs & MVNOs to do business with advanced technologies. For more info visit "https://www.bridgevoice.com/“
What Information Do We Collect?
We collect your information in the following ways:
- Information you provide directly to us
When you subscribe to our newsletters, register for one of our webinars, sign up for our services, request us to contact you, or through other interactions with us, we may ask you for certain personal information, such as your name, birthdate, address, e-mail address, telephone number, company name, job title, or payment information. When you request support from us, we may also collect information from you such as contact information, documentation, screenshots, or other information you or we may believe is helpful to solving the issue. When you speak with our customer service or sales representative on the phone, your calls may be recorded and/or monitored for quality assurance and training purposes.
- Information we collect automatically when you visit our websites
We and our third-party partners, such as our advertising and analytics partners, collect information about your visits to our websites and your interactions with our ads or content, together with information such as your IP address, cookies, and other tracking technologies (e.g., web beacons, device identifiers, and pixels). For more information, please see our Cookies and Tracking Notice, which includes information on how to control or opt out of these cookies and tracking technologies.
- Information we get from third parties
Third party sources of information include: Third party services and social media. If you create an account or access our services through your account with a third-party service, such as Facebook, Google, LinkedIn, GitHub, or Twitter, or use a social media feature through our services, certain personal data from those third-party social media services may be shared with us, such as your interests, “likes,” and friends list. We may use this information, for example, to personalize your App experiences and marketing communications, to enhance our services, and to better serve you. You can control this data sharing via options in your social media accounts. We may also collect information from third party services that are integrated with our services, such as third-party CRMs or other applications that you authorize our services to connect with.
- Information about our customers’ users and others
For example, we may receive personal information and other information from our customers, message senders, mobile network operators, databases with information relevant to mobile telephone numbers submitted to our services, and other third parties. This information may include, without limitation, telephone numbers, telephone numbers’ validity, type (e.g., mobile, landline, etc.), corresponding device status (e.g., whether it is currently available for messaging), roaming status, carrier, country of location, and whether the number has been ported and is used to help us provide our service.
- Information collected in connection with your use of services delivered via our platform.
We and our service providers may collect information in connection with your use of communications services delivered via our platform.
- Communications usage information
This includes information about your communications delivered via our platform such as the time and duration of usage, source and destination identifiers, completion status, location, IP address, and amount of usage.
- Communications content
To enable you to send and receive communications via our platform, we need to be able to handle the content of the messages, calls, and other communications channels used by you. This also includes, for example, voicemails and call recordings recorded via our services.
- Device information
Where we have provided end user equipment to you, such as an analog telephone adapter or a VoIP phone, or you have installed our software on your device, we collect device-specific information from you. This includes, for example, your hardware model, operating system version, firmware, browser information, device and network configuration, device identifier, IP address, device performance, signal strength, call quality, telemetry, and mobile or wireless network information. We use the device information we collect to deliver and improve our services.
- Your contact lists and address book
If you use our mobile apps, we may request your permission to access and store the contact list or address book maintained on your mobile phone, tablet, or other broadband-connected device. Your contact list is considered your personal data. We may use your contact list information to facilitate certain services were selected by you such as to enable you to make calls easily and to facilitate calls, texts, and other services. We may also facilitate the delivery of messages to individuals in your contact list that you wish to invite to download our mobile apps so that you can utilize our services with these selected individuals, although it is always your choice to send invites to such individuals. We will not use your contact list information for other purposes without first notifying you of the proposed use. You do not have to allow us to access your contact list information, but if you do not, certain features of our mobile apps may not be available to you. You may at any time opt out from allowing this access via the privacy settings on your device.
- Mobile device camera, microphone, and photos
If you use our mobile apps, we may request your permission to access the camera, microphone, and photos on your mobile device, to make and receive voice and video calls and messages and to send photos to others. You do not have to allow us to access these functions of your device, but if you do not, certain features of our mobile apps may not be available to you. You may at any time opt out from allowing this access via the privacy settings on your device.
- Your location information
If your mobile device is equipped with GPS or can connect with wireless access points or hot spots, or if your mobile device is also a phone that communicates with cell towers or satellites, then your mobile device is able to use these features to determine its precise geographic location. You may use the mobile app to do a one-time share of your precise geographic location through a message in a chat session by pressing the location attachment button within the mobile app (a “Location Share Event”). We will retain the Location Share Event within your chat session on the mobile app until you delete the message. Your precise geographic location, including a Location Share Event, is considered your personal data. To the extent our mobile apps collect precise geographic location, you may at any time opt out from further allowing us to have access to your mobile device’s precise location information via the mobile app’s location settings on your mobile device.
- Performance and Crash report
Sometimes, user may face issues where app got crashed. In such cases, we may ask user to submit report which would consist of some of device information mentioned (h.) section along with other information related to our App.
Why Do We Collect Information?
- To deliver our services
We use your information because it is necessary to perform our obligations in delivering our services to our customers. This includes delivering your communications to the intended end user, processing transactions with you (such as billing), authenticating you when you log into our platform, providing customer support, and operating and maintaining our services. We also need your information to communicate with you about the services, including registration confirmations, purchase confirmations, expiration or renewal reminders, responding to your requests, and sending you notices, updates, security alerts, administrative messages, and other communications necessary to usage of the services.
- To carry out core activities relating to our services
To effectively deliver our services to you, we use your information to engage in important supporting activities such as: billing and collections, including maintenance of records in the event of a subsequent billing dispute; preventing fraud, violations of our acceptable use policies, and unlawful activities; troubleshooting, quality control, and analytics; and monitoring the performance of our systems and platform. For research and development. We are constantly looking for ways to improve our services, to make them more reliable, secure, and useful to you and our users generally. We use data regarding our users’ communications on our platform to understand how our services are performing and how they are being used to identify areas where we can do better. For instance, we may use message delivery and call connection information to gauge the effectiveness of our routing to ensure that your messages are delivered, and your calls are connected. We and our service providers may use your information to assess the level of interest in, and use of, our services, our communications to our customers, and our other messaging campaigns, both on an individual basis and in the aggregate. We also use information about your use of our websites to understand how our website visitors are using our websites. Among other things, this usage information, along with tracking technologies, enables third-party analytics companies, such as Google Analytics, to generate analytics reports on the usage of our services. To opt out of your usage information being included in our Google Analytics reports, you may follow these instructions.
- To market, promote, and drive engagement of our products and services
We use data about you to send promotional communications that may be of specific interest to you. Based on information we collect about you; we may decide whether and how to promote certain of our products or services to you over others. These communications are to drive your engagement and maximize the value of our services to you.
We may match information collected from you through different means or at different times, including personal data and usage information, and use such information along with information obtained from other sources (including third parties) such as contact information, demographic information, and personal interest information. Subject to your ability to opt out, by providing your contact information to us, you consent to receive e-mail messages, text messages, phone calls, faxes, and postal mail, including that of a promotional nature, from Bridgevoice Inc. Where local law permits, you consent to receive phone calls from Bridgevoice Inc and its affiliates even if your phone number is listed on “do not call” registries. Where local law permits, an auto-dialer and/or artificial or prerecorded message may be used to make calls to you. You may not consent on behalf of someone else or provide someone else’s contact information. You are not required to agree to promotional communications to purchase goods or services from us. You can control whether you receive these kinds of communications as described below in opt out of communications
- To comply with legal requirements
Applicable laws or regulations may require our processing of your data, such as laws mandating retention of communications data.
- To protect our legitimate business interests and legal rights
Where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger, or sale of a business. According to your explicit consent. If we wish to use your information for certain purposes which require consent under applicable law, we will first seek out and obtain your consent.
Why Do We share Information?
- Third-party service providers
Third-party service providers that help us to deliver the services and allow us to operate our businesses.
- Communications providers
As the provider of a communications platform, we share the data we collect from you with communications providers (including traditional PSTN telecommunications companies and over-the-top communications service providers) as necessary to provide you with the services. These are the telecommunications companies, for instance, who we need to ensure your calls, messages and other communications reach the people you want to contact.
- Business operations vendors
We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis, and other services for us, which may require them to access or use information about you. We only work with carefully selected vendors, and we require any vendors with whom we share personal data to protect the confidentiality of such information and use it solely for the purposes for which it was shared. Partners. If you purchase services offered by Bridgevoice Inc or a partner through a special marketing arrangement (for example, through a co-branded advertisement or offer, or an arrangement where we and a partner market or offer the other’s products or services), we may share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations. We may also share information with these third parties where you have agreed to that sharing.
- Third party websites
How Long Do We Keep Information?
We keep your information until it is no longer necessary to provide the services or otherwise relevant for the purposes for which it was collected. This period may vary depending on the type of information and the services used, as detailed below. After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible. We may also retain aggregate information beyond this time for research purposes and to help us develop and improve our services. You cannot be identified from anonymized information retained or used for these purposes.
Customer account information
We store your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. Communications usage information. While you’re an active customer, we retain the communications usage information generated by your use of the services until the information is no longer necessary to provide our services, and for a reasonable time thereafter as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. Marketing information, cookies, and web beacons. If you have elected to receive marketing e-mails from us, we retain information about your marketing preferences for a reasonable period from the date you last expressed interest in our services, such as when you last opened an e-mail from us or visited our websites. We retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.
We collect device-specific information from you when we have provided end user equipment to you, such as an analog telephone adapter or a VoIP phone, or you have installed our software on your device. If you do not revoke our access to this information via the privacy settings on your device, we will retain this information for as long as your account is active.
How to access and control your information
- Access to your account information
Our Security and Storage Measures
International transfers within Bridgevoice Inc and its corporate affiliates.
To facilitate our global operations, we transfer information among our corporate affiliates in countries whose privacy and data protection laws may not be as robust as the laws of the countries where our customers and users are based. We utilize standard contractual clauses approved by the European Commission and rely on the European Commission’s adequacy decisions about certain countries, as applicable, for data transfers from the EEA to the United States.
BVI Pluto DID App seeks to maintain the integrity and security of your Personal Information. We use industry-standard protocols while receiving and transferring your Personal Information.
We seek to store your Personal Information in secure operating environments that are not accessible to the public. We also ensure that the security measures are in place to protect against the loss, misuse, or alteration of your Personal Information by our employees.
BridgeVoice will not be held responsible for events arising from unauthorized access to your Personal Information. We will rely on you for telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from our App and let you know what steps can be taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.
Links to Other Web Sites, Apps
Our App may contain links to other Apps, Webpages, and Document resources.
We encourage contributors and other third parties to implement policies and practices that respect your privacy. We are not, however, responsible for any other App, privacy practices or App content.
We are not responsible for the content, accuracy or opinions expressed in such App, and such App are not investigated, monitored, or checked for accuracy or completeness by BVI Pluto DID. Inclusion of any linked App on our App does not imply approval or endorsement of the linked App by us. If you decide to leave our App and access these third-party sites and Apps, you do so at your own risk.
Terms & Conditions:
Our company is registered in State of Delaware, USA, and the services that we offer are governed by the applicable laws of State of Delaware, USA. No warranties of any kind are provided to the compliance of the information shown on these App. Accessing our App is conditional on your agreement and all information contained in it and all matters which arise between you and us will be governed by the applicable laws of State of Delaware, USA. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with exclusively by the Courts of State of Delaware, USA and We reserve the right to deny access to our App without any further notice. You are offered to access the App under condition that you won't modify the terms, conditions, and notices mentioned below.
There is an agreement created for you regarding the usage of our App, including:
a) You must be 18 years of age or over and have legal capacity.
b) You warrant that all information you provide about yourself or anyone else shall be true and accurate.
c) The App must not be used for speculative, false, or fraudulent activities.
Accordingly, as a condition of using or App, you agree not to use its contents or information for any commercial or non-personal purpose. You must also agree not to transfer, sell, or re-sell any information, software, products, or services obtained from our App. In addition, whether you have a commercial purpose, you agree not to:
a) Access, monitor or copy any content or information of this App using any robot, spider, scraper or other automated means or any manual process for any purpose without express written permission of BridgeVoice.
b) Violate the restrictions in any robot exclusion headers or bypass or circumvent other measures employed to prevent or limit access of our App.
c) Take any action or use any device, routine or software that imposes, or may impose, in the discretion of BVI Pluto DID, an unreasonable or disproportionately large load on our App, which inhibits or interferes with the running of our App.
d) The transmission of threatening, defamatory, pornographic, political, or racist material or any material that is otherwise unlawful is expressly prohibited.
BridgeVoice reserves the right to deny you the access to our app if anytime it is affected by outside factors which are beyond our control & We shall not be liable for any loss or damage of whatever nature, which may arise directly or indirectly, from the use of any of the information or material contained in our App and access any other information or material via web links from these App. These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via our App or supplied by an identified Third Party, which is consistent with our applicable conditions. If any of these exclusions, in whole or part, is found to be unlawful, void or for any other reason unenforceable, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.
BVI Pluto DID makes every effort to ensure that any materials displayed on this App are accurate at the date of issue. Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this App no longer accurate or no longer reflect the current position. The team of BVI Pluto DID, hereby expressly disclaims to any representation or warranty in relation to the accuracy, completeness, quality, or adequacy of any contents of this App.
BridgeVoice will not be responsible for any losses if, for any reason including but not limited to theft, misuse, overuse, hacking, the debit/credit card, billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in rates or any other charges that may occur during the verification or billing process.
The information provided by BVI Pluto DID is for informational purposes only and does not constitute solicitation or any sort of advice.
Transmission of information is not intended to, and does not constitute, the formation of any sort of relationship between BVI Pluto DID and any other party.
This App is provided “AS-IS, “and “AS AVAILABLE.“.
BRIDGEVOICE INC. DOES NOT MAKE ANY WARRANTIES THAT THE CONTENT AND/OR INFORMATION AVAILABLE THROUGH THIS APP ARE ACCURATE, RELIABLE, OR CURRENT. BVI PLUTO DID DISCLAIMS, TO THE MAXIMUM EXTENT PERMISSIBLE, ALL WARRANTIES, EXPRESS OR IMPLIED.
No Unlawful or Prohibited Use.
As a condition of your use of this App, you ensure our team that you will not use this App for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You are specifically prohibited from use of this App for the following:
a) Actions that impose unreasonably large load on the App's infrastructure, including but not limited to 'SPAM' or other such unsolicited mass e-mailing techniques.
b) Upload, post, or otherwise transmit information which you do not have a right to transmit under any law or contractual relationship.
c) Violating any applicable local, state, national or international law including, but not limited to, any regulations having the force of law.
All information, content, and material (“Content “) comprising or made available by BVI Pluto DID through this App (including, without limitation, any computer source or object code comprising this App) is owned by or licensed to BridgeVoice Inc, which retains all rights in this Content.
All Content, including, but not limited to the App design, text, drawings, photographs, and graphics, are protected by copyrights owned by BridgeVoice Inc.
The Content and all such copyrighted material may not be modified, copied, distributed, downloaded, displayed, e-mailed, transmitted, sold, or otherwise transferred, conveyed, or used in any form or by any means, in whole or in part, without the prior written consent of the respective copyright owner.
BVI Pluto DID, the BVI Pluto DID logo, http://www.bridgevoice.com are either registered trademarks, trademarks, trade names, or otherwise protected property of BridgeVoice Inc. and may not be used, copied, or imitated without the prior written consent of BridgeVoice Inc.
BridgeVoice Inc.'s intellectual property may not be used in connection with any information that is not provided by BridgeVoice Inc., or in any manner that is likely to cause confusion among consumers, or in any manner that disparages BridgeVoice Inc.
Other trademarks, trade names, company names, service marks and otherwise protected property displayed on this App are the property of their respective owners and are subject to the terms and conditions applied by those owners to their intellectual property. The compilation of the Content on this App is the exclusive property of BVI Pluto DID and is protected by USA and international copyright law. The unauthorized use, uploading, posting, and/or distribution of Content protected by copyright or other proprietary rights is illegal and may subject the person violating such rights to civil penalties and criminal prosecution. BVI Pluto DID its officers, directors, employees, agents, administrators, and any such similarly situated persons or entities are not liable for damages caused by any infringement resulting from your actions involving copyrighted or proprietary right protected material.
BridgeVoice Inc. maintains this App.
License Related Information
For better results this App uses various open-source Licenses and strictly adhere with the Terms & Conditions including but not limited to its Intellectual Property Right obligations.
Compliance with Law
This App is owned by BridgeVoice Inc. Users who choose to use this App do so on their own initiative and are solely responsible for compliance with all laws, rules, and regulations applicable to the use of this App and the information, content, material, and services contained herein.
Venue and Jurisdiction
Claims relating to this App, to the use of this App, and to the information, content, and material available through this App are governed by the laws of State of Delaware, USA. You hereby unconditionally, voluntarily, and irrevocably consent to submit to the exclusive jurisdiction of the courts situated in State of Delaware, USA, in any claim or dispute concerning, relating to, or arising from this App and any information received through this App. You agree not to plead forum non convenient in any such action and you consent to service of process.
User on-line Conduct
You agree to use this App only for lawful purposes. You agree to use this App only for its intended purposes. BridgeVoice reserves the right to prohibit any conduct involving this App that it deems to be inappropriate. You agree not to disrupt this App. You agree not to interfere with or compromise the security of this App, or any computer, server, account, network, data, software and/or hardware associated with this App. You agree not to disrupt or interfere with any other User’s use of this App. You agree not to attempt to obtain access to any portion of this App, any computer, server, account, network, software and/or hardware associated with the App, from which you are restricted. You agree that you are solely responsible for any actions you undertake while using this App and that you will comply with all applicable local, state, national and international laws, and regulations applicable to this App and the Internet, including all applicable copyright.
Emergency (911/E911) services disclaimer
This is a VoIP phone app and is not meant for serving any emergency services. BridgeVoice Inc. strongly discourage the use of this app for calling Emergency services like 911/E911 and is not liable to any loss compensation occurred due to usage of the app during any emergency condition.
Limitation of Liability
Neither BridgeVoice Inc., nor any of our affiliated parties, nor any other party involved in creating, producing, serving, hosting, maintaining and/or updating this App shall be liable, under any circumstances for any damages, including but not limited to direct indirect, incidental, punitive, and/or consequential damages, and including but not limited to damages arising from mistakes, omissions, interruptions, deterioration or corruption of files, deletion or corruption of e-mail, errors, loss of data, loss of profits, defects, viruses, and/or delays, that result from your use of or inability to use this App, resulting from any acts or omissions, including but not limited to acts of God, network failure, hardware or software failure, theft unauthorized access, our negligence or your own errors or omissions, and any other cause, even if BridgeVoice Inc has been advised of the possibility of such damages. You agree that this section applies to all content available through this App. In any jurisdiction where exclusion or limitation of liability for any type of damages is prohibited, BridgeVoice Inc.'s liability is limited to the maximum extent allowed by that jurisdiction.
Change of Terms
You agree to indemnify, defend, and hold BridgeVoice Inc. and its Affiliated Parties harmless from and against all damages, losses, costs and expenses that BridgeVoice Inc. or any of its Affiliated Parties may incur as a result of your use of this App or your use of the Content and other information available through this App.
If you do not agree to the terms and conditions herein, DO NOT use our App.