Remote Working Made Easy with Direct Inward Dialing During COVID-19
The anticipated impact of the COVID-19 pandemic has created an emergency around the world. It has disrupted the way businesses are functioning and so is the communication across countries. With the physical interactions being barred, a good connectivity is what everyone is expecting, whether it is about connecting with clients or employees through latest audio/video conferencing suites and mobile apps.
Of all the industries, communications or telecom industry is making its presence felt as businesses and individuals are using VoIP mobile apps and other such apps to maintain the connectivity. Looking at this trend, the Voice Over Internet Protocol (VoIP) industry is expected to grow to at least USD 55 billion by 2025. During this crisis scenario, majority of the telecom service providers and OTTs are helping businesses collaborate effectively with the help of secured network connectivity tools. However, with the advent of the high usage of mobile devices, there are mobile apps available that allow users to connect anywhere in the world at low cost. Such apps allow users to connect Direct Inward Dialing (DID) numbers with the app, thus minimizing investment made for international calling and voicethe use of equipment.
Top Reasons for Choosing DID in 2020
VoIP and wholesale DID services are bringing all those benefits at affordable prices without the need for investing in an equipment or a hardware device. Here are the top reasons as to why DID service best suits your current connectivity and collaboration needs:
Saves Costs and Time
A direct inward dial number is easily available and saves cost of acquiring multiple connections and telephones while the call acts as a local number. Simultaneously, it saves a lot of time as calls are received directly without any intercession of a mediator.
Your DID number is considered as a local number irrespective of the location you are using it across the world, which also appeals your customers to connect with you from anywhere and helps increase customer conversion. This extension number can be linked to a mobile phone located anywhere, allowing the workforce to work from home, leading to enhanced productivity.
Improves Team Communication
Whether it is about the communication among employees in different countries or providing customer support, DID does its best in terms of providing an interface for uninterrupted communication.
A DID Service seamlessly connects with multiple access number providers, making it easier to reach local businesses. It also helps in routing the DID number to receive or forward calls to an alternate number, ensuring better voice quality for numerous destinations at optimal cost.
After tough times, future would be bright
With further uncertainty ahead, the need for reliable connectivity becomes a top priority. Employees working from home and collaborating with each other as well as customers, stress upon the importance of effective Direct Inward Dialing (DID) apps. It’s a breaking point for businesses to make sure they can adapt to any situation and maintain efficient customer communication.
The telecommunications industry is poised for a significant digital transformation this year, and this is the right time for you to invest in mobile apps with DID, inbound VoIP service, and other such great features.